Refund policy

Refunds are ONLY given to items that have been lost or damaged in transit.

If you wish to cancel your order - please email us within an hour of purchase.

If you aren't satisfied with your order, you can exchange it for something same price.

To be eligible for an exchange or return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at rovelajewels@gmail.com.